Privacy Policy
Last updated: 4th July 2026.
This Privacy Policy explains how Dingwall Web Designs collects, uses and protects your personal data when you visit our website, and sets out your rights under UK data protection law.
Interpretation and Definitions
Interpretation
Words with an initial capital letter have the meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Company (referred to as "we", "us" or "our") refers to Dingwall Web Designs, based in Crewe, Cheshire, United Kingdom.
- Cookies are small files placed on your device by a website, which store information about your browsing activity on that site.
- Country refers to the United Kingdom.
- Device means any device that can access the Service, such as a computer, mobile phone or tablet.
- Personal Data means any information relating to an identified or identifiable living individual.
- Service refers to our Website.
- Service Provider means any third party that processes data on our behalf in order to provide or support the Service.
- Usage Data refers to data collected automatically when you use the Service, such as page visit duration or IP address.
- Website refers to Dingwall Web Designs, accessible from https://dingwallwebdesigns.com/
- You means the individual accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When you use our contact form, we may collect the following personally identifiable information:
- First name and last name
- Email address
- Phone number
- The content of your message
We only collect this information to respond to your enquiry. We do not use it for marketing without your explicit consent.
Usage Data
Usage Data is collected automatically when you visit our Website. This may include information such as your device's IP address, browser type and version, the pages you visit, the time and date of your visit, and the time spent on each page.
If you access the Website via a mobile device, we may also collect information about your device type, mobile operating system, and mobile browser.
Tracking Technologies and Cookies
We use Google Analytics to understand how visitors use our Website. Google Analytics uses cookies to collect anonymised usage data. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google.
We use the following types of cookies:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: Required to deliver the core functionality of the Website. Without these cookies, certain features of the site may not function correctly.
Cookie Consent Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: Used to record whether you have accepted or declined the use of cookies on the Website.
Analytics Cookies
Type: Persistent Cookies
Administered by: Google Analytics
Purpose: These cookies help us understand how visitors interact with the Website by collecting and reporting information anonymously. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
You can instruct your browser to refuse all cookies or to alert you when a cookie is being set. Please note that refusing certain cookies may affect the functionality of the Website.
Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases as set out in the UK GDPR:
- Consent — when you submit our contact form, you are giving us permission to use the information provided to respond to your enquiry, and where you have accepted analytics cookies.
- Legitimate interests — we may process usage data to maintain the security and performance of the Website, where this does not override your rights and interests.
- Contract — where we need to process your data to fulfil a contract with you, or take steps at your request prior to entering into one.
Use of Your Personal Data
We use your personal data for the following purposes:
- To respond to your enquiry — to reply to contact form submissions by email or phone.
- To provide our services — to fulfil any web design, SEO or related services you have engaged us for.
- To improve our Website — using anonymised analytics data to understand how the site is used and make improvements.
- To comply with legal obligations — where we are required to process or retain data by law.
Sharing Your Personal Data
We do not sell your personal data. We may share it only in the following limited circumstances:
- With Service Providers — such as Google Analytics, who process data on our behalf under strict data processing terms.
- For legal reasons — if required to do so by law or in response to a valid request from a public authority.
- With your consent — for any other purpose where you have given us explicit permission.
Retention of Your Personal Data
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Contact form submissions are retained only for the duration needed to respond to and fulfil your enquiry, after which they are deleted. Usage data collected via Google Analytics is retained in accordance with Google's standard data retention settings.
Your Rights Under UK GDPR
Under UK data protection law, you have the following rights regarding your personal data:
- The right to access — you can request a copy of the personal data we hold about you.
- The right to rectification — you can ask us to correct any inaccurate or incomplete data.
- The right to erasure — you can ask us to delete your personal data where there is no lawful reason to continue holding it.
- The right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
- The right to object — you can object to us processing your data on the basis of legitimate interests.
- The right to data portability — you can request your data in a commonly used, machine-readable format.
- The right to withdraw consent — where we rely on consent to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at michael@dingwallwebdesigns.com. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.
Disclosure of Your Personal Data
Law Enforcement
We may be required to disclose your personal data if required to do so by law or in response to a valid request from a public authority such as a court or government agency.
Other Legal Requirements
We may disclose your personal data where we reasonably believe it is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Dingwall Web Designs
- Prevent or investigate potential wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of your personal data is important to us. We take reasonable technical and organisational measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Service is not directed at anyone under the age of 13. We do not knowingly collect personal data from children. If you believe your child has submitted personal data to us, please contact us and we will take steps to remove it promptly.
Links to Other Websites
Our Website may contain links to third-party websites. We have no control over and take no responsibility for the content or privacy practices of those sites. We encourage you to review the privacy policy of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Changes take effect as soon as they are published.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- By email: michael@dingwallwebdesigns.com
- By visiting our contact page: dingwallwebdesigns.com/contact/
